Policies & Frequently Asked Questions
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Cancellation and Refund Policy: All purchases of memberships and class credits are subject to the following terms:
Administrative Fee: A $10 processing fee will be retained for all refund requests, regardless of membership usage.
Unused Memberships: For memberships with no classes attended during the current billing cycle, the full membership fee less the $10 processing fee will be refunded to the original payment method.
Partially Used Memberships: For Unlimited, 8-pack, and 4-pack memberships where classes have been attended, a per-class fee of $38 will be deducted for each class attended, in addition to the $10 processing fee. The remaining balance will be refunded to the original payment method.
Example: For a $120 membership with one class attended, the refund calculation is as follows: $120 (membership fee) - $10 (processing fee) - $38 (single class fee) = $72 refund.
All refunds will be processed within 5-10 business days and returned to the original form of payment.
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MUST wear Pilates grip socks
Follow instructor guidance
Wear workout clothing
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Your Unlimited, 8-pack, 4-pack memberships or 8 Singles is for you only. However, please feel free to book for family and friends using Single Class Credits ($38 per class). Alternatively, you can email or text us for other arrangements.
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Yes! We welcome children ages 13 & up. We do require that any minor takes a class alongside their guardian for safety reasons.
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You can email us at contact@dfusionpilates.com or call/text us at 352-283-8588. We are very responsive and happy to talk!