Policies & Frequently Asked Questions
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Follow instructor guidance at all times
Wear Pilates grip socks
Wear appropriate workout attire
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You may book a group class up to 7 days in advance. Reservations close 3 hours to class time.
As of March 2026, clients may cancel their reservations with at their convenience. We do ask that you be mindful of our capacity - a group class holds a maximum of 6 people. Cancelling as early as possible means another client can book and attend the given class.
Joining the waiting list requires 1 credit. The waiting list will clear 1 hours to class time. If you are still on the waiting list, your credit will be automatically returned. So, if you are on the waiting list for the 5:30 PM class, at 3:30 PM you will get your credit back if the class is still full.
If you miss a booked class without cancelling, the studio may choose not to return the credit.
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If you want to commit to attending at least 1 class per week, choose a membership. Memberships renew every month unless you request a cancellation. Unused credits roll over for one billing cycle, so make sure to use them before the end of your next billing cycle!
If your schedule varies, or you frequently travel, choose a class pack. Class packs are one-time purchases with longer expiration dates, so you can still come to Pilates after your trip or hectic work schedule.
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To avoid your next charge, cancel at least 48 hours before your next billing date by emailing contact@dfusionpilates.com
IF REQUESTING REFUND:
Administrative Fee: A $10 processing fee will be retained for all refund requests, regardless of membership usage.
Unused Membership: For memberships with no classes attended during the current billing cycle, the full membership fee less the $10 processing fee will be refunded to the original payment method upon email request.
Used Membership: For Unlimited, 8-pack, and 4-pack memberships where classes have been attended, a per-class fee of $38 will be deducted for each class attended, in addition to the $10 processing fee. The remaining balance will be refunded to the original payment method upon email request.
Example: For a $120 membership with one class attended, the refund calculation is as follows: $120 (membership fee) - $38 (per class fee) - $10 (processing fee) = $72 refund.
All refunds will be processed within 5-10 business days and returned to the original form of payment.
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Administrative Fee: A processing fee of 5% of the class pack (1 Group Class, 8 Group Classes, 1 Private Class, etc.) will be retained for all refund requests.
Unused Multi-Packs: For memberships with no classes attended during the current billing cycle, the full membership fee less the 5% processing fee will be refunded to the original payment method upon email request.
Used Multi-Packs: For class packs with 2 or more credits, a per-class fee (Group $38 / Private $90) will be deducted for each class attended in addition to the 5% processing fee. The remaining balance will be refunded to the original payment method upon email request.
Example: For a 12 Private Classes pack with 3 classes attended, the refund calculation is as follows: $960 (membership fee) - $270 (per class fee) - $48 (processing fee) = $642 refund.Item description
All refunds will be processed within 5-10 business days and returned to the original form of payment.
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All memberships guarantee your ability to bring at least 1 (different) guest per month. Simply text us at our main number 352-283-8588 and we will book your guest in.
Please note that your membership (e.g. 8-pack Membership) and multi-pack (e.g. 8 Group Classes) is for you only.
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Yes! We welcome children ages 13 & up. We do require that any minor takes a class alongside their guardian for safety reasons.
A parent or guardian must sign the Minor Participant Addendum to our waiver before the first class.
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You can email us at contact@dfusionpilates.com or call/text us at 352-283-8588. We are very responsive and happy to talk!